John Bourne – Digital Experience at the University of Bristol

Is data the only way to identify priorities in improving our digital services?

Posted on May 24, 2023May 25, 2023 by John Bourne

John, our Senior Digital Product Manager, looks at our approaches to decision making and discusses how a relentless focus on data alone can be an issue for our team.

It’s vital to ensure your digital products are data-driven, right? Countless blog posts champion and showcase how to utilise data in a better way. But how do you manage this with limited resources?

Continue reading: Is data the only way to identify priorities in improving our digital services?

Optimising the user experience of our Clearing pages

Posted on July 21, 2020April 23, 2021 by John Bourne

A-level results day is one of the most important days in the University calendar, and that applies to us in the digital team. One of the most important tasks for us is ensuring that any A-level students who enter clearing have all the information they need from our website to make a decision about whether (or not) they’d like to join us.
Continue reading: Optimising the user experience of our Clearing pages