Digital Manager Antony Theobald on how improving our internal support processes will ultimately benefit users of our website.
Here at the University of Bristol, we operate a devolved publishing model for web content.
‘Devolved’ publishing for us means we have nearly 2,000 web publishers creating and updating content across hundreds of sub-sites and pages under bristol.ac.uk.
For us as a digital team, this has some pros and many cons.
Without going into all of those here, we’ve recently started addressing one of the major cons: one small team supporting a vast community of publishers.
Digital never stays still. Consultant web developer Rich Higgins looks at how we’ve been prototyping to ensure we don’t get left behind.
There’s a lot of content to publish at a university. Course information, research stories, news, events… the list goes on. On top of that, media consumption and audiences are increasingly varied and global. Digital is more important than ever, but what do we mean by digital?
“Applying the culture, practices, processes & technologies of the Internet-era to respond to people’s raised expectations.”
Tom Loosemore’s oft-quoted definition suggests more than just reading from a computer screen instead of a printed article. It suggests we need to raise our game to meet the ever-evolving user needs of our time. And at Bristol we’ve been looking at doing precisely this. (more…)